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Showing posts from March, 2020

Impact Of Digital Marketing On Your Business

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Just to clarify, the term ‘Digital Marketing’ refers to anything done online or TV that helps your business grow. It may be new product images or discount sale announcements posted on social media or, active online advertisements. Anything in the digital space that helps drive traffic to your website(s) is digital marketing. There are two ways to market your online Business; Search Engine Optimization ( SEO ), and digital marketing. The former is called “organic”. It is time consuming to implement and the results accrue over a period of time but they last for a couple of months at least. The latter, is instantaneous and depending on how and where it is done, it can cost you almost nothing. For e.g. you post a cleverly done “50% discount sale” on your Facebook page and the product you are selling is popular. Your post (depending on number of followers or whether put in a group), could lead to instant sales. It has cost you nothing. In reality however, the above scene is

Top 6 Customer Support Services Tips

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Great customer support begins with actually having staff 24 x 7 or at least for the major part of the day; to assist customers in need of assistance. You are about to buy a product and then a question enters your mind, you say to yourself; “wait a minute, this is a Chinese product - does it any warranty?”. If the description is silent on the issue the customer will do one of two things; either not buy the item or look for the handy live chat button. Scene two: A customer has just received a product they purchased but it is not what was expected. The furious customer visits the site and looks for the customer support. In this case, Live chat acts like a safety release valve. The customer support can find out the problem and gently steers the customer towards an acceptable solution of E-commerce service . Quick redressal ensures that the business retains the customer. So, Tip 1 is to have a live chat button. Live human support can not only assist a customer during purc